Rope Loft

Reviews about Rope Loft

• 2 / 5

  By Claudine Thomas
  Great location. Deck on water, lots of boats, nice. When we arrived for lunch, we were told the wait was ten minutes (two adults and two children, 4 & 5). Ok, no worries. Ten minutes is doable. We were sat in close to twenty minutes. Our server was friendly. We were able to order for the children right away. Waited longer to order for ourselves. At one point, our server asked us what we had ordered, and we got the feeling that she'd either forgotten to put our order in or it was lost in the kitchen. Children's food (chicken tenders & french fries) came quickly. Our food (lobster & shrimp roll and a club sandwich, both with fries) came forty minutes later. Had I been there with only my daughter, I would have paid for her meal and left after twenty minutes. When I got up from the table, to look for our server and ask about the status of our food, the hostess was available. I asked about our food, and she said (dismissively) it was almost ready, and that they were very busy. They were busy, but it didn't seem like an unmanageable busy to me (I've worked in restaurants and I know busy). There was no apology or anything. I was very disappointed with the response. A different server overhead, and said she'd look into our food. She came to our table to tell us it was coming out soon. Our food finally came out. My lobster and shrimp roll was the worst I've ever had, and the most expensive. There was one chunk of lobster, a few little bits of lobster, slightly undercooked shrimp, chopped onion, in a tiny bit of sauce? My friend's chicken club tasted like the chicken wasn't fresh, the tomato slice was a sad, unripe little slice, and the sauce was flavorless. French fries looked and tasted like they were frozen McCain's fries. So nothing special on the food. We were so hungry, we ate our sandwiches, and left. Our children were getting restless, and we were so disappointed and uncomfortable, we just wanted to get out. When we first sat down, I was thinking how my husband might like to eat here. When we left, I told my friend that I'll take him to the FO'C'SLE Pub instead. Maybe our server was new or in training. It would have been better to have been told this. It, also, would have been good if the server and/or hostess stop by our table two or three times to update us on our food, ask how we were doing and if we needed anything while we waited.
  June 16, 2017
• 5 / 5

  By DP Steyn
  The whole family got together here recently on a foggy Sunday to celebrate Mother's Day a bit early. I had heard many good things about the restaurant so was eager to try it. The big hit of the afternoon was the pan fried haddock. Served with rice and a nice spicy corn salsa. You can replace the rice with other sides for $3. I recommend the spinach salad and sweet potato fries.
  I had the spicy black bean burger which was pretty good, though not very exciting.
  They had a nice kids menu with coloring paper...kept them nice and busy. We had a really nice time, would definitely recommend.
  June 12, 2017
• 4 / 5

  By Nate Sutton
  A great location to eat out at. Would recommend this if you are visiting for the day or just passing through. There is plenty to keep your exploring appetite in Chester occupied as well as the Rope Loft keeping your bellys full.
  
  The service was really fast. Super friendly staff. All round good experience. The outside patio area is perfect to have a few beers on.
  May 22, 2017
• 2 / 5

  By The Resonance
  Great view, beautiful place, giving the service three out of five. The only thing good on the menu is the Greek salad. I was the only one out of the four people at my table who could finish their meal...
  December 18, 2016
• 1 / 5

  By Harold Searle
  Ate there last Sunday and very disappointed in meals. Men's bathroom needs a plumber and cleaning person
  November 23, 2016